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DUTCH SPEAKING CUSTOMER SERVICE - LISBON

  • Stelle: Customer Service
  • Ort: Lisbon, Portugal
  • Nationalität: Niederländisch
  • Zeitraum: Die gesamte Periode von 1. Februar 2020 bis 31. Dezember 2020.
  • Mindestalter: 18 Jahre
  • Unterkunft: Vorhanden
  • Kategorie Kundenservice
  • Brutto Monatseinkommen: €800 - €1500
Covid-Update - Lisbon, Portugal
Gute Neuigkeiten für deine Reise nach Portugal!
Aufgrund der Anzahl an rückläufigen Covid-19 Fällen in den letzten Wochen wurden die Maßnahmen in Portugal gelockert. Geschäfte, Restaurants, Fitnessstudios und Museen sind wieder geöffnet! Für eine Einreise nach Portugal musst du nur einen negativen Nukleinsäureamplifikationstest (TAAN) oder ein negativen Antigen-Test (TRAg) vorweisen und ein Einreiseformular ausfüllen. Eine Quarantäne ist nicht notwendig. Allerdings gibt es momentan eine vorübergehende nächtliche Ausgangssperre in einigen Teilen Portugals, in denen sich das Virus wieder vermehrt ausbreitet. Ebenfalls musst du in bestimmten Landkreisen zum betreten bestimmter Lokalitäten ein Test oder Impfzertifikat vorlegen.
 
Wusstest du, dass du auch in Portugal deine COVID-19 Impfung erhalten kannst? Sobald du in Portugal wohnst, kannst du dich ganz einfach registrieren und sobald deine Altersgruppe an der Reihe ist, wirst du einen Termin erhalten.

Weitere Informationen findest du in unserem Corona Blog

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Beschreibung

Responsibilities:
• Establish an efficient, courteous and personalized contact with customers by phone, in Dutch.
• Be autonomous, do not hesitate to improve your own learning to ensure you have enough
knowledge and mastery of software to excel in the role.
• Being multitasking and adapting to a very dynamic environment.
• Continuously looking for ways to provide an effective solution for Customer’s needs while
improving the team’s and your own performance.
• Respect established processes, service level agreements with clients in terms of quality by
achieving and excelling individual and team goals.
• Establish and maintain effective collaboration with client’s partners.
• Be able to maintain a constructive state of mind even in difficult situations.
Requirements:
• Fluency in written and spoken Dutch and English.
• Customer orientation - Know how to identify the client's needs in a precise and direct way so
as to respond passionately to customer requests. The fact that Customer satisfaction is
paramount.
• Empathy - Know how to put yourself in the client's shoes and reassure them about their
expectations.
• Expertise - Genuine interest and passion for IT, the Internet tool, telecom and the field of
tourism.
• Teamwork - Passion for teamwork.
• Planning & Organization - Ability to be multitasking to achieve goals personal and team ones
• Communication - Excellent verbal and written communication.
• Resistance and Autonomy - Demonstrate adaptability to the working environment and
autonomy.
• Problem solving - Demonstrate an excellent ability to solve problems with an emphasis on
customer satisfaction.
• Being results-oriented - Demonstrate ability to meet deadlines and meet and exceed
objectives.
• Availability - Flexibility - Work in rotary schedule.
Desired criteria:
• Experience in customer service in telephone or face-to-face, in the field of tourism, where you
have had to build a relationship with customers.
• You are passionate,
• You have excellent oral and written communication skills,
• You want to deliver excellent customer service,
• You pay attention to detail,
• You are creative,
• You can work in a work environment with short delays and high volume.
• Your spearhead can be summed up as a master word: to satisfy the customer by all possible
means (You are totally dedicated to a customer satisfaction)
Erfahre mehr über dieses Jobangebot

Details

Warum du diese Chance nicht verpassen solltest!

  • Relocation Package

  • Meal card

  • Private insurance

  • Career development

Was sind deine Aufgaben?

  • • Establish an efficient, courteous and personalized contact with customers by phone, in Dutch

  • • Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role.

  • • Being multitasking and adapting to a very dynamic environment.

  • • Respect established processes, service level agreements with clients in terms of quality by achieving and excelling individual and team goals.

  • • Be able to maintain a constructive state of mind even in difficult situations.

Was erwarten wir von dir?

  • • Fluency in written and spoken Dutch and English.

  • • Customer orientation - Know how to identify the client's needs in a precise and direct way so as to respond passionately to customer requests. The fact that Customer satisfaction is paramount.

  • • Empathy - Know how to put yourself in the client's shoes and reassure them about their expectations.

  • • Teamwork - Passion for teamwork.

  • • Problem solving - Demonstrate an excellent ability to solve problems with an emphasis on customer satisfaction.

Verfügbarkeit

Die gesamte Periode von 1. Februar 2020 bis 31. Dezember 2020.

Über das Unternehmen

SpotOn Connections

SpotOn Connections

We are international recruitment company.
Status der Stelle:
In Bearbeitung
Veröffentlicht
etwa 2 Monaten her

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